One response line
Tell us what happened and where you are. We help identify the right service.
UK-wide emergency callout network
Help when
you need it.
One number for urgent property, trade and vehicle problems—day or night, wherever you are in the UK.
24/7 response line100 specialist services50 UK locations
What we do
View all 100 services →Urgent help, properly organised
Why choose us
A clearer route to urgent help
UK-wide coverage
Dedicated information for 100 services across 50 major UK locations.
Clear next steps
Practical triage based on the fault, access, equipment and safety concerns.
Always available
Our telephone line operates 24 hours a day, seven days a week.
How it works
From problem to response
A straightforward callout process designed for stressful situations.
Start your callout- 01Describe the problemExplain the fault and any immediate safety concern.
- 02Confirm your locationGive the postcode, road or nearest landmark.
- 03Arrange attendanceAvailability is checked for the relevant service.
Nationwide network
View all 50 areas →Local pages across the UK
Need urgent assistance?
Call the 24-hour response line
Tell the call handler what has happened, where you are and any immediate safety concerns.
0800 111 6480