Splits and open seams
Describe visible splits or lifted edges from an accessible position. Compatibility with the original covering matters when selecting a repair material.
Get help with leaking felt, membrane and other flat roof coverings on extensions, garages and business premises. We will ask about the roof surface, access and the signs you have noticed.

Flat roof problems can involve the covering, upstands, outlets or the deck beneath. The right approach depends on the existing material and condition; a patch is not suitable for every roof.
Describe visible splits or lifted edges from an accessible position. Compatibility with the original covering matters when selecting a repair material.
Mention blocked outlets or water that remains after rain. The inspection can consider drainage alongside the condition of the waterproof layer.
Leaks may occur where the covering meets a wall or rooflight. These details need careful assessment rather than assuming the whole surface has failed.
Call 0800 111 6480 or email info@24hourservices.ltd with the property details. The telephone line is open 24 hours; roofer availability varies.
Give the address, roof height and covering if known. Explain whether water is entering and which rooms are affected.
Mention parking, locked gates and shared access. Ask about callout charges, inspection scope and how repair work will be priced.
Attendance depends on location, demand and conditions. Any temporary protection and permanent repairs should be discussed separately.
Choose the repair type or the town relevant to your property.
Not necessarily. A local defect may be repairable, while widespread deterioration or problems beneath the covering may call for more extensive work. An inspection is needed to compare options.
Call 0800 111 6480 with your postcode and the roof problem. Availability, access and the scope of the initial visit are discussed before arrangements are confirmed.
Tell the call handler what has happened, where you are and any immediate safety concerns.
Call 0800 111 6480