Chimneys and flashings
Joints around chimneys and abutments deserve attention when damp appears nearby. Explain whether previous flashing or pointing work has been carried out.
Water entering around a chimney, roof junction or ceiling can travel before it becomes visible. Arrange roofing support to investigate the source and discuss an appropriate repair.

Where the water appears indoors is useful evidence, but it does not always identify the entry point. The inspection may need to consider coverings, flashings, valleys and roof penetrations together.
Joints around chimneys and abutments deserve attention when damp appears nearby. Explain whether previous flashing or pointing work has been carried out.
Roof valleys collect water from adjoining slopes. Debris, failed joints or damaged materials can affect how water drains from this area.
Tell us whether the mark appears after wind-driven rain, heavy downpours or prolonged wet weather. Photos taken indoors can help record the pattern.
Call 0800 111 6480 or email info@24hourservices.ltd with the property details. The telephone line is open 24 hours; roofer availability varies.
Give the address, roof height and covering if known. Explain whether water is entering and which rooms are affected.
Mention parking, locked gates and shared access. Ask about callout charges, inspection scope and how repair work will be priced.
Attendance depends on location, demand and conditions. Any temporary protection and permanent repairs should be discussed separately.
Choose the repair type or the town relevant to your property.
Decorating over an indoor stain does not address the source. A roof assessment should come before cosmetic repairs, with time allowed for affected materials to dry.
Call 0800 111 6480 with your postcode and the roof problem. Availability, access and the scope of the initial visit are discussed before arrangements are confirmed.
Tell the call handler what has happened, where you are and any immediate safety concerns.
Call 0800 111 6480