Terraced property access
For a terrace, tell us whether there is a rear passage and whether equipment would need to pass through the house. A frontage photograph can help explain restricted access.
Slate roofs, tiled extensions and chimney junctions can each require a different repair approach. For a Northampton callout, describe the part of the building affected and whether access is from the street or a rear garden.

A clear description of the building helps plan the visit before equipment is brought to site.
For a terrace, tell us whether there is a rear passage and whether equipment would need to pass through the house. A frontage photograph can help explain restricted access.
We can discuss emergency roof repairs, leak investigation, flat roof defects and tile or slate damage. The appropriate work depends on an inspection of your roof.
Provide a postcode, an on-site contact and a clear description of the affected roof section. Photos can be useful if taken from an accessible position.
Call 0800 111 6480 or email info@24hourservices.ltd with the property details. The telephone line is open 24 hours; roofer availability varies.
Give the address, roof height and covering if known. Explain whether water is entering and which rooms are affected.
Mention parking, locked gates and shared access. Ask about callout charges, inspection scope and how repair work will be priced.
Attendance depends on location, demand and conditions. Any temporary protection and permanent repairs should be discussed separately.
Tell us your full postcode when calling from Abington, Duston, Far Cotton and Kingsthorpe. We check availability for the specific address before arranging attendance.
Choose the repair type or the town relevant to your property.
Call with your full postcode so current availability can be checked. Coverage enquiries do not guarantee an immediate appointment or a fixed arrival time.
Call 0800 111 6480 with your postcode and the roof problem. Availability, access and the scope of the initial visit are discussed before arrangements are confirmed.
Tell the call handler what has happened, where you are and any immediate safety concerns.
Call 0800 111 6480